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Overview of the Job
Managing metrics on a daily, weekly, and monthly basis is a must for a Process Executive PE.
Responsibilities
- Outstanding interpersonal and communication abilities
- able to read and speak English well
- Proficiency in Microsoft Office and computers is required.
- Capable of typing 30 words per minute in the language of choice
- should be reasonably knowledgeable with geography and Google Maps navigation.
- must be able to recognize the opportunity and alert the supervisor to it.
- Should be able to work various locales and shifts according on the needs of the business
- ought to be capable of putting the theoretical understanding into practice.
Description of the Job
- Working on listing moderation and ensuring that accuracy is maintained at more than 98%
- Ensuring that the listings are finished within the specified SLA TAT period
- must be capable of working on their own and comprehend their performance indicators.
- Monitor his or her personal performance and adjust as necessary to meet corporate needs.
- ought to be capable of controlling their own performance.
- To ensure that the right information is updated on the map front, one must be extremely critical.
- should be concentrated on achieving zero client or customer escalations and 100% user happiness.
The Cognizant community:
- They are a top-tier group of people that value and assist one another.
- The employees maintain a vibrant, cooperative, and welcoming work environment where everyone may succeed.
- Cognizant is a multinational corporation with over 300,000 employees worldwide.
- They create a better way, not merely envision it.
- By acting morally, they protect their employees, customers, business, communities, and environment.
- They create a creative atmosphere where you may create the career path of your dreams.
About Cognizant:
One of the top professional services firms in the world, Cognizant (Nasdaq-100: CTSH), assists businesses in modernizing technology, rethinking procedures, and transforming experiences to stay ahead in a world that is changing quickly.
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